• Discover how to use and implement key frameworks and techniques when working with stakeholders to ensure business acceptance of your projects
  • Develop skills and knowledge to support successful business change programmes within your organisation
  • Attain one of the four modules you need to gain the Advanced International Diploma in Business Analysis

Who is it for?

  • The professional certificate is for anyone who is responsible for engaging in and managing, stakeholder relationships in a business change environment

What are the entry requirements?

  • There are no entry requirements for this certification.

What will I learn?

You’ll gain a broad understanding of stakeholder engagement, including:

  • Stakeholder communication
  • Working with stakeholder groups
  • Facilitated workshop techniques
  • How to build rapport
  • Creative problem-solving
  • Managing expectations
  • Negotiating with stakeholders
  • Managing conflict

The syllabus includes training objectives, details of modules and learning hours, plus a recommended reading list:

Download our latest syllabus (PDF)

Download our sample question paper (PDF)

Download our guidance document (PDF)

How do I get this certification?

Take the complete training programme (recommended)

You can take a bundled programme of courses with one of our approved training providers. You’ll find them across the UK and around the world.

How long will it take?

Classroom courses normally last two days.

Where can I study?

  • At an approved provider near you
  • At your computer via e-learning or web conference learning

How much does it cost?

Prices for courses vary depending on your chosen training provider and course format.

Find a provider

Exam only (study on your own)

Ideal if you’re self-motivated and already know something about business analysis.

How long will it take?

It usually takes a minimum of 16 hours to prepare for the exam.

Where can I take the exam?

At any Pearson VUE test centre across the world

How much does it cost?

Exam price: £342 (£285 + VAT)

Book exam

What format is the exam?

  • 90 minute ‘closed book’ with 40 multiple choice questions
  • Pass mark is 65%

What are the benefits of gaining a BCS certification?

"Taking an industry leading professional qualification and using the techniques within the course syllabus allowed me to effectively structure my learning and gives me the confidence to engage with key stakeholders at the highest level"

Helen Mason
Business Analyst, Zurich

What's next?

Demonstrate your skills and expertise by gaining the internationally-recognised BCS Advanced International Diploma in Business Analysis, available once you have completed three other professional-level modules.

Available once you’ve completed the BCS International Diploma in Business Analysis, and a BCS professional certification in each of the analytical, business and people skills subjects, and one additional BCS professional certification in either an analytical or business skills subject.

Advanced International Diploma in Business Analysis

  • Designed for senior business analysts with at least five years’ experience
  • Validates your experience and expertise as well as your contribution to the wider business analysis community
  • To attain the Advanced Diploma you must gain four professional level certifications and complete a portfolio review

Read more about our Advanced International Diploma in Business Analysis

This qualification is not regulated by the following United Kingdom Regulators - Ofqual, Qualifications Wales, CCEA Regulation or SQA.