Job title: HR advisor
Salary: £32,000 - £36,000 p.a.
Location: Swindon, Wiltshire
Contract Type:  Permanent


We are looking for an HR Advisor to join our HR team, in a permanent capacity, working full-time at our Swindon offices located on key transport links in the town centre.

About the role

Working closely with the Head of HR, providing hands on advice, support and guidance across the BCS Group, working to embed the people strategy and our values and working with multiple stakeholders to develop pragmatic solutions to everyday employee relations issues whilst managing risk and ensuring compliance with policy and legislation.

Working as part of the wider HR team, the HR Advisor plays a pivotal role in ensuring a consistent, first-class, people-centric HR service is realised and maintained, acting as a subject matter expert for all tactical and operational matters within the team and the wider organisation.

Key responsibilities:

  • Acting as the first line of contact for managers and employees, providing appropriate advice and guidance on all employee relations matters; managing expectations accordingly;
  • Coach and upskill managers, supporting their ability to develop pragmatic solutions and actions, making sound assessment of associated risks and managing risk accordingly, providing actions for mitigation where necessary;
  • Ensure all departmental policies, procedures and documentation are fit for purpose, in line with best practice and legislation and meet the wider needs of the organisation;
  • Coach the level of capability within the business to manage ER cases, supporting the continuing development of people management skills and capability within the business, which may include training and briefings on policies and guidelines;
  • Responsible for ensuring a high standard of HR administration and process is maintained throughout the team, leading by example and providing coaching and guidance where necessary;
  • Responsible for ensuring contractual documentation, offer paperwork and HR communication is drafted in an accurate and timely manner, taking care to ensure content is in line with legislative requirements and best practice;
  • Own or participate in HR projects and contribute to functional and cross-functional initiatives;
  • Work with the business to define and roll-out guidelines, toolkits and procedures, where required. Develop and maintain a sound commercial understanding of the business and how HR can support a high performing and learning business culture;
  • Responsible for the review and maintenance of the Group job description directory, against our internal job evaluation process.. Ensure requests for current and new job roles are reviewed and approved via the Group headcount process;
  • Identify new opportunities for HR to add value to the business, recommendations for improvement where necessary;
  • Support and coach other members of the HR team, therefore increasing the knowledge and capability of the team to deal with first-line HR queries;
  • Proactively seek opportunities for CPD, linking with external peer networks, external forums and conferences to keep HR knowledge relevant and up to date and make recommendations for change;
  • Collate and review monthly management data and produce reports for review by the Head of HR and senior leadership team;
  • Work closely with the Senior Facilities Manager and Payroll & Systems Manager to support the alignment of an exceptional HR, Payroll & Facilities provision;
  • Budgetary sign off for up to £5,000, but responsible for tracking the budget against the provision of Occupational Health services;
  • Provide absence cover for the Head of HR when required;
  • Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director;
  • All staff will live BCS’ values and support making IT good for society;
  • Continually looking at ways to make improvements to systems, processes and procedures;
  • The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.

Who are we looking for?

Education and qualifications
  • CIPD qualified/part qualified or equivalent experience;
  • Minimum of 5 GCSEs in Maths and English at grade C or above (or equivalent).
  • Significant generalist HR advisory experience in the commercial sector in UK, advising line managers on ER issues;
  • Demonstrable experience of working in an operational HR role within an SME/NFP environment;
  • Demonstrable experience of developing and maintaining core HR policy, process and procedure;
  • Experience of supporting junior colleagues would be advantageous.
Competencies and skills
  • Highly experienced and proficient in Microsoft Office applications;
  • Excellent communication skills, both verbal and written;
  • Excellent administration skills;
  • Ability to easily translate employment law and complex matters for managers;
  • Ability to provide coaching support to managers;
  • Strong time management and organisational skills, to manage high volumes of work, often within tight deadlines;
  • Ability to be approachable and diplomatic in their approach;
  • Ability to analyse a situation and respond with the appropriate level of emotion and humanity, whilst remaining professional;
  • Strong interpersonal/consulting skills, working effectively at all levels of the organisation and a willingness to take on extra responsibility;
  • High standard of written documentation and the ability to efficiently manipulate and interpret data;
  • Attention to detail and ability to undertake and manage accurate recording and reporting of information;
  • Support fellow team members through sharing workloads and knowledge;
  • Flexible and pragmatic in their approach;
  • Strong presentations skills with the ability to flex style to have impact both in person or virtually;
  • Ability to work with minimal supervision and manage own workloads, whilst working as part of a team;
  • Ability to identify areas for improvement within your department.
  • Extensive knowledge of UK employment law and it’s practical application with policies and procedures;
  • Sound knowledge of GDPR / Data Protection Act 2018;
  • Knowledge of the IT/charity/training and development sector would be advantageous;
  • Some knowledge of H&S legislation would be advantageous.
Special conditions
  • Very occasional visits to other BCS offices and attendance at external professional meetings. Able to work occasional unsociable hours.

BCS is dedicated to providing training and development to help all staff realise their potential, and also offer a generous benefit package.

BCS, The Chartered Institute for IT are committed to promoting equality at every opportunity as an employer. This statement and our policies are designed to ensure our recruitment and employment practices and procedures actively promote equality of opportunity and value diversity.

All applicants must be eligible to work in the UK upon application.

PLEASE NOTE: This vacancy may be removed before any listed closing date once a sufficient amount of applications have been received.

In the event that we receive a high number of applications for this vacancy, we may be unable to provide an individual response to every candidate, therefore if you haven’t heard back from us within 4 weeks of the closing date, please consider your application unsuccessful on this occasion.

What BCS offers in return


£32,000 - £36,000 per annum

Benefits and perks

From Day One (pre-probation)

  • 23 days holiday per year increasing to a maximum of 27 days with length of service.
  • A day off on or during the month of your birthday.
  • Up to 3 extra paid days off during shutdown between Christmas and New Year.
  • Free BCS membership giving you invaluable membership resources.
  • The Social Club – events and subsidised trips open to all employees.
  • Refer a Friend – If you ‘refer a friend’ for a role at BCS and they are successful, you would receive £750 after 6 months and further £750 after 12 months (conditions apply)
  • Life Insurance paid at four times base salary from day one.
  • Group Income Protection Insurance – an insurance which will pay a percentage of your salary for up to 3 years in the event of a long-term illness preventing you from working. This benefit is subject to a claim assessment and only payable if certain conditions are met.
  • BCS Stars – the internal recognition scheme based on the company values. Employees can be nominated across the business to earn points to spend on an online shopping platform.
  • EAP – Employee Assistance Programme (Counselling, financial and legal advice).

Post probation

  • Holiday buying scheme
  • Private medical insurance
  • Health cash plan
How to apply

Please send your CV with a covering letter to