Vacancy: Product manager

We are now recruiting for a Product Manager to join our Corporate Engagement team, in a permanent capacity, working full-time.

About the role

Under the direction of the Director of Membership & Registrations, the Product Manager will be responsible for the creative and collaborative process of developing our Corporate Engagement Product suite, including Organisational Membership and Skills Assurance offer.

Working in a dynamic, customer centric environment, and building on their understanding of this market’s needs, the Product Manager is expected to take ownership and responsibility for developing and managing a product and service which achieves satisfaction, growth, reach, and profit targets. A ‘can do’ attitude, a passion for ‘how could this be better?’, underpinned by great communication skills are essential, along with an understanding of the product lifecycle to drive innovation and continuous improvement.

Key responsibilities:

• Own and develop the 3-year strategy for Corporate Engagement (CE) within BCS;
• Create and own the product development plan, working closely with internal and external stakeholders;
• Review and improve end to end processes and procedures for the execution and ongoing engagement of CE contracts. Provide insight, recommendations, risks and opportunities from reporting;
• Develop engagement, launch and reporting plan / strategy;
• Manage the product marketing elements of customer focus, pricing, packaging, prioritisation and sales enablement (promotion, tools, etc.) working in conjunction with other relevant departments. Product marketing briefs and product content for marketing. Be responsible for assisting marketing in maintaining the product area on the website;
• Make improvements to product offer, developing new models, features, bundles and pricing to address different employer challenges and needs;
• Work in tandem with other business stakeholders, e.g. marketing managers and product managers to develop a cohesive BCS offer to employer and leverage developments (e.g. ecosystem);
• Continually research and understand the market’s needs in order to develop new products, propositions and services that will support membership growth;
• Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Directors;
• All employees will live BCS’ values and support our purpose.

BCS is dedicated to providing training and development to help all staff realise their potential, and also offer a generous benefit package.

BCS, The Chartered Institute for IT are committed to promoting equality at every opportunity as an employer. This statement and our policies are designed to ensure our recruitment and employment practices and procedures actively promote equality of opportunity and value diversity.

All applicants must be eligible to work in the UK upon application.

PLEASE NOTE: This vacancy may be removed before any listed closing date once a sufficient amount of applications have been received.

In the event that we receive a high number of applications for this vacancy, we may be unable to provide an individual response to every candidate, therefore if you haven’t heard back from us within 4 weeks of the closing date, please consider your application unsuccessful on this occasion.