Job title: Senior compliance manager
Salary: £48,000 - £50,000 p.a.
Location: Swindon
Contract Type:  Permanent


We are recruiting for a Senior Compliance Manager to join our Legal team, in a permanent capacity, working full-time at our Swindon offices located on key transport links in the town centre.

About the role

Compliance is at the forefront of complex regulatory change, providing advice and subject matter expertise on all aspects of regulation to ensure that BCS achieves its strategic objectives, remains compliant and does the right thing for our customers.

The Senior Compliance Manager is responsible for defining, implementing, improving and maintaining quality assurance policies & procedures to ensure compliance with the necessary standards and to ensure all certification products and services meet audit and other regulatory requirements.

Key responsibilities:

  • Act as a source of expert advice on all aspects of quality assurance and regulatory compliance and a key point of contact for all relevant business areas on the application of regulatory requirements;
  • Provide guidance to business teams on matters related risk and governance;
  • Advise business areas on how current and new regulation impacts the way we interact with our customers, colleagues and suppliers;
  • Maintain detailed knowledge of relevant rules and legislation, and be aware of developing regulation providing early warning and action plans to the Executive team where required;
  • Ensure GDPR compliance, make recommendations in relation to data protection, conduct the response to requests of data subjects;
  • Maintain a comprehensive, risk-based compliance monitoring plan covering relevant regulatory requirements;
  • Maintain the compliance framework, ensuring appropriate systems and controls are in place to prevent regulatory breaches;
  • Hold responsibility for all compliance adherence with regulatory requirements;
  • Maintain certification against the following international standards (ISO9001, ISO22031 and ISO27001);
  • Hold responsibility for identifying annual budget requirements for the team and to manage expenditure in line with budgetary requirements;
  • Ensure all team members maintain the required knowledge and competence to undertake their role. Supporting them with appropriate knowledge sharing, training and direct support and encouraging personal and professional development accordingly;
  • Identify emerging risks and ensure appropriate mitigations are in place;
  • Organise appropriate walkthroughs, test processes to ensure the business continuity plan remains effective;
  • Conduct risk reviews with all risk owners every six weeks to capture their key business risks, update them as necessary;
  • Prepare quarterly reports communicating key risks to the Executive Team, Risk Audit and Finance Committee and Trustee Board as appropriate;
  • Develop and maintain appropriate compliance policies and make recommendations for improvements on new and existing policies owned by other business areas;
  • Identify any areas of concern or areas for review/update to business procedures, training initiatives and escalate/action accordingly;
  • Interact with business stakeholders to reach an agreement on final audit reports and corrective actions; oversee closure of agreed actions;
  • Offer advice for new and changing business processes to ensure compliance is maintained;
  • Contribute to malpractice investigations or regulatory sanctions;
  • Be the lead contact for regulatory and external audits and conduct internal audits according to the audit programme;
  • Respond to regulatory consultations on behalf of BCS;
  • Prepare the Annual Statement of Compliance and submit to RAFc and relevant stakeholders for approval;
  • Act as the designated Safeguarding Lead and the first point of contact for all whistleblowing submissions;
  • Support the Information Security agenda and help develop a strong security awareness and culture;
  • Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director;
  • All staff will live the BCS’ values and support our purpose;
  • Continually looking at ways to make improvements to systems, processes and procedures;
  • The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.

Who are we looking for?

Education and qualifications
  • Professional certification including CIA, CISA, ACA equivalent or relevant technical subject matter certification.
  • Significant experience of dealing directly with a regulator;
  • Significant experience of auditing internal processes;
  • Experience of quality management tools and techniques;
  • Proven understanding risk management methodologies, with ideally previous experience of policy/framework drafting and outcomes testing;
  • Experience of working in a multi complex organisation which is subject to change.
Competencies and skills
  • Pro-active and positive approach to problem-solving and resolving issues. This role will involve liaison and engagement with regulators and senior management and so logical thinking and good, professional communication skills are a must.
  • Ability to take decisions autonomously, subject to verification;
  • Ability to challenge and identify innovative solutions;
  • Excellent communication skills, both oral and written;
  • Cope with varying workloads and pressures and priorities;
  • Personal drive and self-initiative to develop new knowledge quickly;
  • Ability to interpret and align regulatory and standard requirements to business processes;
  • Ability to manage negotiations that result in mutually beneficial outcomes for both parties;
  • Project management skills;
  • Able to influence key business stakeholders to maintain compliance;
  • Ability to provide training, guidance and support to staff at all levels;
  • Ability to understand and communicate complex data;
  • Ability to produce detailed business reports to meet the needs of the audience;
  • Proven ability to lead and manage a team.
  • Detailed knowledge of current regulations and relevant international standards;
  • Knowledge of methods and techniques for risk management;
  • Knowledge of business unit processes and certification portfolio;
  • Knowledge of professional examinations and the associated role of professional bodies;
  • Detailed knowledge of management systems including Quality Management, Information Security and Business Continuity.
Special conditions
  • Infrequent travel required in UK with occasional overnight stays.

BCS is dedicated to providing training and development to help all staff realise their potential, and also offer a generous benefit package.

BCS, The Chartered Institute for IT are committed to promoting equality at every opportunity as an employer. This statement and our policies are designed to ensure our recruitment and employment practices and procedures actively promote equality of opportunity and value diversity.

All applicants must be eligible to work in the UK upon application.

PLEASE NOTE: This vacancy may be removed before any listed closing date once a sufficient amount of applications have been received.

In the event that we receive a high number of applications for this vacancy, we may be unable to provide an individual response to every candidate, therefore if you haven’t heard back from us within 4 weeks of the closing date, please consider your application unsuccessful on this occasion.

What BCS offers in return


£48,000 - £50,000 per annum

Benefits and perks

From Day One (pre-probation)

  • 23 days holiday per year increasing to a maximum of 27 days with length of service.
  • A day off on or during the month of your birthday.
  • Up to 3 extra paid days off during shutdown between Christmas and New Year.
  • Free BCS membership giving you invaluable membership resources.
  • The Social Club – events and subsidised trips open to all employees.
  • Refer a Friend – If you ‘refer a friend’ for a role at BCS and they are successful, you would receive £750 after 6 months and further £750 after 12 months (conditions apply)
  • Life Insurance paid at four times base salary from day one.
  • Group Income Protection Insurance – an insurance which will pay a percentage of your salary for up to 3 years in the event of a long-term illness preventing you from working. This benefit is subject to a claim assessment and only payable if certain conditions are met.
  • BCS Stars – the internal recognition scheme based on the company values. Employees can be nominated across the business to earn points to spend on an online shopping platform.
  • EAP – Employee Assistance Programme (Counselling, financial and legal advice).

Post probation

  • Holiday buying scheme
  • Private medical insurance
  • Health cash plan
How to apply

Please send your CV with a covering letter to