Learning is the people side of (successful) business change

Thursday 28 August 2014, 5.00pm - 8.00pm

The Royal Yacht Hotel - Celestial Hall North, The Weighbridge, St Helier, Jersey, JE2 3NF


Paul David Jagger MSc PgDMS CITP FBCS

The Chartered Institute for IT, Jersey is pleased to invite you to this event hosted in conjunction with the BCS Learning and Development Specialist Group.


In the knowledge economy it is a truism to say that knowledge and skills are the only sustainable competitive advantage. Products can be produced at ever lower cost, services can be outsourced to resource centres in emerging economies, but knowledge and skill cannot be easily replicated, commoditised or outsourced. We all know that whether it be in the classroom or the boardroom, knowledge and skills when combined with experience are the route to personal and organisational success – so why is learning either left out of so many organisational change programmes or given such a low priority that it’s almost an afterthought?

This talk presents the case for learning being the people side of successful business change, one that has far greater direct impact upon success than technology, process or lofty visions of the future of your organisation.

Speaker bio:

Paul Jagger is a Learning and Development Business Manager and consultant working for IBM. He leads a business unit specializing in technology enhanced learning solutions for clients around the globe.

Paul has over two decades of experience in learning consulting; technology based learning design and development; technology enabled learning innovation; instructional facilitation; learning event, program, portfolio and project management; learning business management; people management; learning assessment and certification.

Paul is a passionate advocate of the critical importance of knowledge and skills as a competitive differentiator linked to business performance. Paul believes that knowledge and skills are the only sustainable competitive advantage in the knowledge economy and therefore learning must be embedded as a continuous, life-long and pervasive process ‘from the classroom to the boardroom’.

Paul has spoken at events hosted by the American Society for Training & Development, the Institute of IT Training (now the Learning and Performance Institute), BCS The Chartered Institute for IT, Learning & Skills Group, e-skills UK and the National Skills Academy for IT (UK), and the Skills Framework for the Information Age Foundation.

Paul is an IBM Certified Consulting Learning Specialist, a Chartered IT Professional (L&D), Fellow of BCS The Chartered Institute for IT, secretary of the BCS L&D specialist group, member of the Open University’s undergraduate ICT Program committee and member of the National Skills Academy for IT’s Training Quality Panel (an e-skills UK initiative). From 2007-2009 Paul co-designed and developed a postgraduate qualification in L&D with the University of Cambridge’s Institute of Continuing Education.

Paul volunteers with BCS as a Chartered IT Professional assessor (L&D and Project Management), and with the Worshipful Company of Information Technologists (100th Livery Company of the City of London) on their Education & Training Committee. He volunteers with the BCS on Professionalism Board and as the Secretary of the BCS Learning & Development Specialist Group. He is also the IBM representative on the SFIA Council.


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