Lean Quality Assurance: 7 Better methods than testing for delivering Qualities

When: 16th Nov 2017, 00:00 - 17th Nov 2017, 23:59
Where: BCS, 1st Floor, The Davidson Building, 5 Southampton Street, London, WC2E 7HA
Town/City: London
Organiser: Joint BCS Quality Specialist Group and YPG
Price: BCS Members: Free of charge Non-Members: £40.00 (including VAT @ 20%)
Further Information: Further Information

This is a joint BCS Quality Specialist Group and YPG event.

Speaker: Tom Gilb Hon FBCS


If you book, and are unable to attend, please cancel your booking via the BCS site and also contact Soheir Ghallab soheirg@hotmail.com, who is our committee member looking after Tom’s courses. There is normally a waiting list for Tom’s courses,

Please bring, if possible, a laptop or tablet etc so you can access fully the presentation


Target audience:  People who are concerned with improving all quality aspects of products and services, while reducing the costs of testing and older forms of QC. Typical job titles are Test managers, QA and QC people. The approach is upstream and 'design quality in', so people interested in designing qualities into products will enjoy this too.

The Problem: testing costs too much, but is in fact ineffective. There are many proven methods for ensuring much better qualities, much sooner. But testers cannot be held responsible for deploying them. This is a CIO, CTO, QA-manager responsibility. 

  • Our ´lean´ methods operate upstream, up front, pro-active, and with rapid learning.

Our Solution: We present a powerful selection of methods that can help you help to improve your software qualities dramatically, at low cost. All are freely adoptable. All can be tailored to your development environment immediately. All of them give measurable improvements. 

  • Many real stakeholders have to be considered in QA. Not just the ‘user’ and ‘customer’ or the ‘tester’. 
  • You can expect dozens of simple, but deep, and true, nuggets of real practical wisdom - from long experience and first hand practice. 
  • You will not get re-iteration of conventional wisdom. You will get deep principles and methods that really work. 
  • You will get the benefit of our decades of real experience internationally at IBM, HP, Boeing, Citigroup, JP Morgan, Credit Suisse, Siemens, Ericsson, Nokia, Philips, Rolls Royce, Intel, and other top corporations. 
  • This course is fact-based, on real life cases, of the lecturer, and others. 

Detailed Subject Matter

  • Stakeholder Quality: Stakeholder quality analysis and specification. 
  • Quality Quantification: All quality requirements need to be quantified, to reflect all critical quality dimensions. 
  • Quality By Design: Design Quality In! Don’t try to test it in. How to find and evaluate designs that give us needed quality levels. How to estimateimpact of designs and architectures on requirement levels, as the basis for ‘assuring’ that we have later reached planned quality levels. Smart architecture for quality. 
  • Quality Decision Tables: a practical tool for managing multiple qualities, multiple costs, and multiple architecture and strategy options - quantitatively and objectively. 
  • Agile QC: Establish ‘agile quality control’, a quantified simple review process. This includes measuring the quality of requirements, designs, code, test plans. It will give people strong motivation to follow best standards practices. 
  • Quantified Quality Process Gates: Quantified Process Entry and Exit Control, to drive learning, and practice, of your standards. 
  • Quality By Feedback: Evolutionary Product Quality Development: one step above conventional ‘agile’ in dealing with quality. The Unity (111111) method for decomposing architecture into high quality increments. 
  • Quantify Maintainability Requirements: Engineer a variety of maintainabilty qualities (Portability, Maintainability, Adaptability)

About Speaker: Tom Gilb HonFBCS

Tom GilbTom Gilb and Kai Gilb have, together with many professional friends and clients, personally developed the Agile methods they teach. The methods have been developed over five decades of practice all over the world in both small companies and projects, as well as in the largest companies and projects. Their website www.Gilb.com/ offers blogs, videos, books, papers, slides, and cases about Agile and other subjects.

There are many organisations, and individuals, who use some or all of their methods. IBM and HP were two early corporate-wide adopters (1980, 1988). Recently (2001- to2016) over 20,000 engineers at Intel have voluntarily adopted the Planguage requirements, specification methods; in addition to practicing to a lesser extent Evo, Spec QC and other Gilb methods. Reported Intel results are 200-300% productivity improvement (Terzakis).

Many other multinationals are in various phases of adopting and practicing the Gilb methods. Many smaller companies also use the methods. They have advised top management at UK Companies on Business Agile.

Tom is the author of ten published books, and hundreds of papers on Agile and related subjects. His 2005 book ‘Competitive Engineering’ (CE) is a detailed handbook on the standards for the 'Evo' (Evolutionary) Agile Method, and also for Agile Spec QC. The CE book also, uniquely in the Agile community, defines an Agile Planning Language, called 'Planguage' for Quality Value Delivery Management. His 1988 book, Principles of Software Engineering Management (in 20th Printing) is the publicly acknowledged source of inspiration from leaders in the Agile community (Beck, Highsmith, and many more), regarding iterative and incremental development methods. Research (Larman, Southampton University) has determined that Tom was the earliest published source campaigning for Agile methods (Evo) for IT and Software. His first 20-sprint agile (Evo) incremental value delivery project was done in 1960, in Oslo.

His new (digital only) book ‘Value Planning’ 2016 is available digitally (leanpub.com/ValuePlanning,at  https://leanpub.com/ValuePlanning, and gilb.com (discount for participants))

Tom has guest lectured at universities all over UK, Europe, China, India, USA, Korea - and has been a keynote speaker at dozens of technical conferences internationally. He did a TEDx talk in Trondheim in 2013, Quantify the un-quantifiable.tinyurl.com/GilbTedx  (watch the presentation) where you can in 18 minutes get a feeling for his methods.

Tom is an Honorary Fellow of the BCS.