In this event we'll explore the magic, the myths and the evidence of what really matters when it comes to confidence.


How do you define confidence? We seek it, we build it, we lose it, we even give it to others – and yet we find it really hard to define it.

Here are just some of the key questions Heather will answer:

  • Is the person sitting next to you more confident than you are, how would you know and does it matter anyway?
  • What behaviours will lead others to believe that you are confident?
  • When does confidence tip into arrogance?
  • Men or women – who is more confident?
  • What are the five different types of confidence and how can you make sure you’ve got access to at least one of these when you need it most?

Oh, and bring along your answer to that first question – how do you define confidence? We’ll have some fun exploring just how different our perspectives on this desirable characteristic can actually be.

About the speaker

Heather Campbell, Managing Director, CommsMasters

Heather’s background in psychology combined with over 20 years of executive-level experience across a range of industries have shown her that individuals, teams and organisations can be significantly more successful simply by changing the way they interact. Her passion for helping businesses and their people access this unrealised potential led to her establish CommsMasters in 2002. Heather’s particular skill lies in helping individuals and teams communicate honestly and constructively so that they perform more effectively. She provides high-impact, results-focussed consultancy, facilitation and coaching in the areas of self-awareness, leadership dialogue, conflict management and organisation-wide communication. With a first degree in Social Sciences, Heather also holds an MBA and an MA in Management, Learning and Leadership from Lancaster University.

She is a Fellow of the Chartered Institute of Personnel and Development and an Associate Tutor at Cranfield University’s Centre for Customised Executive Development. CommsMasters At CommsMasters, our mission is to develop conversation and communication strategies and tools that busy leaders and business professionals can implement easily – and sustain long-term. Our research shows that poor communication is one of the biggest costs in organisations today – and is one that is avoidable. Communication drives culture, performance and engagement, and is at the heart of successful leadership. We offer consultancy, training and coaching that enables organisations, teams and individuals to communicate well, whether one-to-one, one-to-few or one-to-many.

This event is brought to you by: BCSWomen Scotland and Scotland Women in Technology and sponsored by IBM and JP Morgan

Confidence – magic ingredient or misleading illusion?
Date and time
Wednesday 20 April, 5:30pm - 8:00pm
JP Morgan
Alhambra House
45 Waterloo Street
G2 6HS
This event is sold out