A look at how business analysts can visualise requirements and turn them into solutions.

Watch the video


The emerging technologies such as internet of things (IoT’s), Digital Twin, Robotics and Drones intermix with both information technology (IT) and operation technology (OT) and the hardware devices are not limited to a computer with a screen as they come in different shapes and forms with no user interface. The Swarm Intelligence technology even takes it further to enable devices to communicate with each other bypassing human intervention.

This has made it harder for Business Analysts to visualise how the requirements are turned to solutions. User Acceptance Testing (UAT) tests the “responses” of the devices rather than visualising the change of behaviour of the application on screen. Modern Business Analysts need to have the acumen to support the emerging technologies by improving their knowledge in:

  • User Persona, Empathy Map, User Journey Map, User Survey
  • Software modelling technique (BPMN, UML, SysML)
  • Integration (requirements around integration between the existing and new systems including functional, infrastructure and data integration)
  • Regulations (around data privacy, device usage to minimise any missteps)
  • Cyber Security (new and immature technologies are vulnerable to cyber-attacks. New technologies attract Cyber Espionage)
  • Testing – (emerging technologies have not been trialled and tested as much as their predecessors, more testing needs to be done to check for errors and bugs to ensure the solutions have met the business requirements

About the speaker

Kitty Hung, PhD, CITP, BCS Fellow - Principal Consultant at Atkins

Dr Kitty Hung, a BCS Fellow, has more than 23 years’ experience as a business and system analyst covering policing, national security, telecommunications, critical national infrastructure, defence, transportation, disruptive & emerging technologies such as IoT, Digital Twin.

Kitty is a holder of the BCS International Diploma in Business Analysis. She brings a blend of professional experience, creativity, customer focus, digital transformation, consultancy and vendor management as well as legislation and regulatory compliance experience to the IT industry and the BA professionals’ community with the ability to analyse complex problems and to translate them to requirements and present ways to solve them.

She identifies customers’ most pressing digital related pain points and challenges particularly in cyber security, data science / analytics, GDPR.

She is an experienced and passionate mentor, coach, volunteer and charity fundraiser to help others and to give back to the community.

Our events are for adults aged 16 years and over.

BCS is a membership organisation. If you enjoy this event, please consider joining BCS. You’ll be very welcome. You’ll receive access to many exclusive career development tools, an introduction to a thriving professional community and also help us Make IT Good For Society. Join BCS today. Enjoy a 20% BCS Discount on membership using BCSLNNOR20, valid until 31st August 2022.

For overseas delegates who wish to attend the event, please note that BCS does not issue invitation letters.


BCS is following government guidelines and we would ask attendees to continue to also follow these guidelines. Please go to https://www.nhs.uk/conditions/coronavirus-covid-19/ for more information, advice, and instructions.

This event is brought to you by: BCS London North, BCS London Central branch and Business Change specialist group

Hybrid event: Business analysis in the brave new world
Date and time
Wednesday 24 August, 6:30pm - 8:30pm
BCS, The Chartered Institute for IT
25 Copthall Avenue
This event is sold out