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Will AI make better decisions than humans to manage assets and services? At what cost?

Watch the videos

View the SM-ITAM SG playlist


Download the presentation slides - Part 1 (ZIP)
Download the presentation slides - Part 2 (ZIP)


8:30am - Conference starts
7:00pm - Conference ends

The conference includes a light breakfast, lunch and networking supper as well as tea and coffee breaks.


Visit the conference website for more information

Ticket costs:

(Prices stated are inclusive of VAT and fees)

BCS members: £59.00
Non-members: £99.00
Students: £10.00


A refund, excluding fees, will be issued if a cancellation request is received by noon on 20 September 2023 , otherwise, name substitutions will be allowed after this date.

Our events are for adults aged 16 years and over.

BCS is a membership organisation. If you enjoy this event, please consider joining BCS. You’ll be very welcome. You’ll receive access to many exclusive career development tools, an introduction to a thriving professional community and also help us Make IT Good For Society. Join BCS today

For overseas delegates who wish to attend the event, please note that BCS does not issue invitation letters.


BCS is following government guidelines and we would ask attendees to continue to also follow these guidelines. Please go to https://www.nhs.uk/conditions/coronavirus-covid-19/ for more information, advice, and instructions.

This event is brought to you by: BCS Service Management and IT Asset Management (SM-ITAM) specialist group

AI-pocalypse – surviving and thriving in the age of intelligent ITSM & ITAM
Date and time
Tuesday 17 October, 8:30am - 7:00pm
BCS, The Chartered Institute for IT
Ground Floor, 25 Copthall Avenue
This event is sold out