Exploring how IT change & Organisational Change drives transformation.
Speakers
Susanne Evans
Claire Mironik
Agenda
12:15pm - Brief introduction to BCS Women
12:20pm - Transformation and Organisational change
12:35pm - IT Change Enablement
12:45pm - Questions and answers
1:15pm - Event end
Synopsis
This session explores how effective IT Change Enablement can act as a catalyst for wider organisational transformation.
Through the combined lenses of technology and organisational change, we’ll examine why change often feels messy and uncomfortable - and what leaders can do to guide teams through it with clarity and confidence.
We will also highlight the vital role of women who lead change, showcasing their impact in shaping resilient, adaptable, and future‑ready organisations. Attendees will gain practical insights, leadership perspectives, and actionable strategies for creating a compelling narrative around change that resonates across teams and drives lasting impact.
About the speakers
Dr Susanne Evans
Founder and Chief Change Storyteller Feldspar Consulting Limited Susanne’s career spans Big 4 consultancy, academia and boardrooms across multiple sectors. As the author of the bestselling book, ‘ChangeStories®: How to have powerful conversations, tell inspiring stories and build engagement for transformation’ and the host of the Top 40 Apple UK Business and Management podcast by the same name, she is on a mission to help leaders and change professionals show up through the stories they tell.
With a PhD in Organisational Change and Storytelling and a reputation for sparking honest, practical conversations, Susanne brings both experience and empathy to the table. Her work is rooted in helping people find the clarity, confidence and language to lead in the moments that matter. Connect with Susanne: LinkedIn - linkedin.com/in/susanneevans Email – susanne@feldsparconsulting.com Website (contains links to the podcast and the book) – www.feldsparconsulting.com
Claire Mironik
Serving as the Digital Services Change and Test Manager at Aston University since July 2024, I bring over a decade of experience across IT support, service delivery, and technology management. I began my career in hands‑on technical roles, working in IT Service Desk, 2nd Line Support, Network Support, Project Support, and leading on Incident Management.
My career has spanned both commercial organisations and the public‑sector policing environment, giving me a strong operational foundation and a deep understanding of how digital services function in high‑pressure, mission‑critical settings. I now specialise in IT Change Enablement, applying ITIL 4 best practice to ensure changes are fully assessed, risks are understood, and the right stakeholders are engaged throughout the process. I work closely with technical teams to support reliable, well‑governed change through structured workflows, strong governance, and collaborative decision‑making. I lead the team team by embedding ITIL‑aligned best practice across all change activity, ensuring every change is well‑assessed, collaboratively delivered, and supported by clear, structured processes that enable confident and consistent decision‑making With experience in Change Management and ISTQB‑certified software testing, my focus is on building efficient, repeatable processes that enhance service reliability and minimise operational risk.
I am committed to enabling teams to deliver change confidently while maintaining stability across digital services. Alongside process excellence, I am deeply passionate about inclusive and advancing gender diversity within technology. I advocate for equitable working environments and greater representation across the digital sector. In 2025, I founded The Women in Tech Meet‑Up and continue to volunteer as a committee member for BCS Women, championing visibility, support, and opportunities for women in tech. I aim to help shape a future where the next generation encounters fewer barriers than the women who came before them.
Our events are for adults aged 16 years and over.
This meeting is conducted in accordance with the BCS Code of Conduct for Meetings.
BCS is a membership organisation. If you enjoy this event, please consider joining BCS. You’ll be very welcome. You’ll receive access to many exclusive career development tools, an introduction to a thriving professional community and also help us Make IT Good For Society. Join BCS today
Please note: if you have any accessibility needs, please let us know via groups@bcs.uk, and we’ll work with you to make suitable arrangements.
This event is brought to you by: BCSWomen specialist group
