As an IT support technician, you're the go-to problem-solver. You'll troubleshoot hardware and software issues, assist users and ensure systems run smoothly. From fixing network problems to aiding with computer setups, your expertise ensures seamless tech operations for everyone — just like a modern day superhero.
Help desk technician
Head of IT service operations
Where do I start?
Gear up your tech game from novice to expert with IT user skills qualifications like ICDL/ITQ unlocking the digital skills for all your tech adventures