|Job title:||Digital end-point assessor|
BCS, The Chartered Institute for IT, has an exciting vacancy for a digital endpoint assessor to join its existing team of experts.
This role requires IT industry experience beyond training and assessing. We are seeking applicants who have recent working experience in technical infrastructure or software development. Ideally, applicants will have had exposure to the digital apprenticeship standards.
About the role
As a key member of the apprenticeship team, the digital assessor’s key responsibility is to end-point assess apprentices in line with the prescribed methods set out in the published digital apprenticeship assessment plans.
The assessor is required to work independently and use their subject matter occupational expertise to assess the content and quality of apprentices’ pre-requisite evidence and decide if they satisfy the necessary requirements are in line with the relevant grading framework.
The assessor is responsible for conducting interviews with apprentices and using a professional judgement to determine and apply the grading criteria and provide constructive feedback.
Assessment quality and standards
- Review apprentices’ pre-requisite evidence in preparation for interview;
- Conduct interviews with apprentices to discuss content of pre-requisite evidence and the synoptic projects to seek clarity or understanding where necessary;
- Use a methodical, appropriate and logical approach when interviewing to identify a fair outcome; remaining impartial and unbiased at all times;
- Make clear recommendations, with reasoning on grading decisions;
- Submit assessments for moderation as required by BCS;
- Provider written feedback for apprentices and their training provider in line with the BCS process;
- Proactively contribute to BCS end-point assessment, quality and standardisation meetings and be part of any appeals panel as required;
- Contribute to four standardisation meetings per year, with externally contracted assessors, to ensure comparability and understanding of EPA (one of which will be face to face);
- Follow BCS process for recording standardisation and other quality decisions;
- Act as an internal subject matter expert to support apprenticeship standard development, of synoptic projects, grading and question banks;
- Work with the Institute and understand the relevance of RITTech to apprentices;
- Maintain and protect the interests of apprentices in line with Equality Act 2010 and BCS commitments to other applicable regulatory requirements;
Communication, management and working with BCS
- Maintain prompt and relevant communications with BCS and apprentices in keeping with all agreed service levels;
- Develop strong and effective working relationships across the business and provide a high quality of service to all stakeholders;
- Proactively identify and mitigate where possible potential risks to the quality, cost or timeliness of deliverables and their components, and notify the group operations team;
- Follow all applicable processes, policies and regulatory requirements - seeking clarification where necessary;
- Provide resolutions for problems, applying a high degree of diplomacy when appropriate;
- Represent BCS in a professional manner in all dealings with all external contacts;
- Be fully responsible for maintaining complete security and confidentiality of information and material obtained during these activities;
- Notify BCS of any potential conflict of interest which may arise during their role, either in relation to BCS or specific applicants;
Maintaining professional relevance
- Keep up to date with any apprenticeship developments, updates or changes, and attend any relevant meetings as required;
- Maintain continuous professional development of own occupational specialism;
- Attend training and refresher programmes as required. Assessors may not carry out their role if they do not attend training sessions as required;
- Participate in provider forums to share experience and feedback, as required;
- Maintain a good understanding of the appropriate apprenticeships and supporting guidance material, particularly that relating to the competence requirements;
- To work with the product development team and advise as subject matter experts where relevant to ensure products are consistent and developed in line with the apprenticeship standards and assessment plans.
- Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager / Divisional Director;
- All staff will live the BCS’ values and support our purpose;
- Continually looking at ways to make improvements to systems, processes and procedures;
- The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.
Who we are looking for
- 5x GCSE’s grade A-C (or equivalent)
- Relevant qualifications to the Apprenticeship standard being assessed
- Significant occupational experience with up to date knowledge on:
- Working practices within the Digital IT industry;
- Awareness of new technologies; and
- Of the specific Apprenticeship standard being assessed.
- Significant Assessor / Examiner experience (competency, qualification or knowledge based).
- Significant experience of working in a client facing environment and to be comfortable working within a team
- Significant experience of candidate interviewing and / or appraisals
- Adopts a methodical, appropriate and logical approach when interviewing to identify a fair outcome;
- Ability to write reports to an extremely high standard;
- Good analytical skills;
- Excellent organisational skills through the ability to manage a diverse workload in a timely manner whilst maintaining accuracy;
- Strong prioritisation skills;
- Ability to work with a high level of accuracy and attention to detail, taking care and pride;
- Provide a high quality of service to both internal and external stakeholders;
- Ability to maintain professional composure when challenged;
- Be competent in following processes, policies and regulatory requirements;
- Be able to remain impartial and unbiased;
- Good numeracy skills
- Computer literate
- Good numeracy skills
- Computer literate
- Knowledge of Apprenticeships;
- General knowledge across a broad range of IT related areas;
- SFIAPlus framework knowledge;
- Understanding of curriculum design and development;
- Understanding of additional support requirements and reasonable adjustment practices
- Suitable working space and internet connectivity;
- Must be prepared to travel within UK, working in a variety of locations with some overnight stays;
- Be prepared to undergo all required training to become an approved BCS assessor;
- To be shadowed for at least the first three assessments by a lead panel