This presentation looks at why software needs processes and considers the Management Systems and processes to achieve these objectives.
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Ensuring the high quality of software produced by or within an organisation should be a goal, as should doing it right the first time to reduce time and cost.
The use of processes and of Management Systems to meet International Standards has already been found by organisations making physical items to be essential, but it is equally useful for the making of software and for the provision of software services. However, these processes and their Management Systems need to be tailored for the IT industry and its increasing number of Standards.
This presentation looks at why software needs processes and considers how a well proven management framework can be used in the design of the processes and of the Management Systems to achieve these objectives.
About the speaker
Sue is a Consultant working in Software Quality and Business Process Analysis. She has been responsible for implementing and improving Business Management Systems in small Software companies and in the Software-oriented divisions of large companies, mapping the processes and making them available to all staff.
She is a member of the International TickITplus Association (ITA) assisting in producing the Scheme and Guidance Documentation for TickITplus and maintaining the website. She is also a trained TickITplus Capability Practitioner.
Sue worked as a Technical Consultant at Triaster, who make the Triaster process mapping tool, providing technical expertise and user experience of the Triaster Solution to the Support, Documentation and Testing team.
Her background is in software, starting with the Spearfish Torpedo in the 1980s, moving into Quality in the early 1990s, but always writing software applications to assist in the maintenance of the Management Systems. Her last permanent role was three years as Quality Manager before she left to become a Consultant.
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