This webinar includes a training workshop and a presentation that will help us understand our biases and help us counteract them.

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Unconscious Bias Training Workshop

Unconscious Bias operates below our awareness and can result in almost unnoticeable behaviours such as paying less attention to what another person says, addressing them un-empathetically, or talking to them less. Long term, these behaviours can be corrosive to an effective working relationship. Being aware of what biases we have and how strong they are, equips us to better manage these unconscious biases, as we become aware of which groups may trigger them and when we may need to be more vigilant.

This workshop will enable you to better understand your own unconscious biases and the impact they have. We will also explore how awareness helps us make fairer decisions, enhances our problem-solving capabilities and releases cognitive resources. It will also introduce the benefits of diversity.

Thinking outside the box: unconscious bias and testing

Our unconscious biases affect every aspect of our lives. How do they impact our ability to test software products? It’s not so hard to make sure a feature meets agreed-upon requirements. It’s a lot harder to find the “unknown unknowns” that will cause customer pain in production.

As testers, we often hear that it’s essential to “think outside the box”. This lets us innovate and discover the unexpected. It helps us find new ways to solve problems. And, it is hard to do! We all have unconscious biases that can limit our observational skills and creativity. In this session, we’ll look at how different thinking styles can get in the way of effective testing. We’ll do some quick exercises to illustrate different ways our brains think. We’ll do an exercise to show one way your team can work around biases for more effective testing. Participants will get several ideas of ways to build up their lateral thinking “muscles”.

About the speakers

Jacqui Hogan, mentor, speaker, author and member of the BCS, The Chartered Institute for IT Council

Jacqui Hogan

Jacqui Hogan, as a woman in IT, is passionate about enabling the widest opportunity in IT for all groups. She has been a BCS Unconscious Bias Champion for many years and STEM Ambassador for nearly 2 years. Jacqui is the immediate past chair of the IT Leaders Forum and is currently a member of the Council and the BCS Community Board.

Lisa Crispin, co-author Agile Testing and co-founder of Agile Testing Fellowship, Inc

Lisa CrispinLisa Crispin is the co-author, with Janet Gregory, of three books: Agile Testing Condensed: A Brief Introduction, More Agile Testing: Learning Journeys for the Whole Team, Agile Testing: A Practical Guide for Testers and Agile Teams; the LiveLessons Agile Testing Essentials video course. She and Janet co-founded the Agile Testing Fellowship, which offers “The Whole Team Approach to Agile Testing” live training course both remotely and in-person. Lisa was voted by her peers as the Most Influential Agile Testing Professional Person at Agile Testing Days in 2012. She is co-founder with Janet of Agile Testing Fellowship, Inc. Please visit,, and for more. Lisa works on a software delivery team at OppF.

Our events are for adults aged 16 years and over.

This event is brought to you by: BCS Software Testing specialist group

Webinar: Unconscious Bias and Testing
Date and time
Monday 29 March, 5:00pm - 6:45pm
This event is sold out