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Embracing conflict – engaging the Elephant in the Room.


Ket Patel, Founder / Change Agitator, Change Agitators


6:30pm - Intro & announcements
6:40pm - Talk commences
7:15pm - Talk concludes and questions and answers begins
7:30pm - Questions and answers ends
8:00pm - Session concludes with (optionally) post-event networking
9:00pm - Building closes


Have you ever been in a meeting where a key decision needs to be made, and despite reservations around the room, everyone just agrees with the boss?

The unengaged “Elephant” is more common a situation than you think, and sadly, it is the result of our fear and discomfort with our ability to handle confrontation and the potential conflict that we believe will arise

In this session, we will look at some outcomes when disagreements and dialogue are avoided.

We will also examine how that plays into change that doesn’t deliver value, often being stifled, protracted, and at risk of failure.

We will also consider what steps we can take to become more comfortable with points of potential friction between individuals and project teams so that we can deliver change that is better supported, carries less risk, and has a higher likelihood of being delivered and sustained.

About the speaker

Ket PatelKet Patel

Ket Patel is the founder of Change Agitators and is a Change Management Institute Accredited Master Change Practitioner with over 20 years of experience working with small to medium size organisations as they look to scale, grow and modernise their businesses.

Ket is also a passionate volunteer in the field of Change Management. After leading the UK Change Management Institute (ChgMI) for several years, he has since gone on to establish and lead the CMI's UK Collaborations teams for the institute, working closely with academic institutions to both bring greater rigour to the profession and professional bodies to broaden the understanding of Change Management amongst other professionals tasked with delivering organisational change.

In addition Ket has set up a not for profit, Change Reactions, to support new entrants to the field of organisational change.

Our events are for adults aged 16 years and over.

BCS is a membership organisation. If you enjoy this event, please consider joining BCS. You’ll be very welcome. You’ll receive access to many exclusive career development tools, an introduction to a thriving professional community and also help us Make IT Good For Society. Join BCS today

For overseas delegates who wish to attend the event, please note that BCS does not issue invitation letters.


BCS is following government guidelines, and we would ask attendees to continue to follow these guidelines:

England: https://www.nhs.uk/conditions/coronavirus-covid-19/
Scotland: https://www.gov.scot/coronavirus-covid-19/
Wales: https://www.gov.wales/coronavirus
Northern Ireland: https://www.gov.uk/foreign-travel-advice/ireland

This event is brought to you by: Project Management specialist group (PROMS-G)

Hybrid event: Embracing conflict to improve the value of change initiatives and projects
Date and time
Wednesday 15 May, 6:30pm - 8:00pm
BCS, The Chartered Institute for IT
Ground Floor, 25 Copthall Avenue