Just as a re-cap we have covered the following steps:
- Step 1: WE have established a sense of urgency
- Step 2: WE have created a guiding coalition
- Step 3: WE have developed a change vision
- Step 4: WE have communicated the vision for buy-in
- Step 5: WE have empowered broad-based action
- Step 6: WE have generated short-term wins
- Step 7: WE haven't let up
- Step 8: WE have made it stick
Of course, these steps are only one model for implementing successful IT-enabled business change and this article can provide only a brief outline of what is a very large subject. But engaging L&D and communications professionals should be at the heart of your implementation plans, whatever approach you take.
If you are interested in finding out more about other change models look at Lewin's Change Management Model, McKinsey 7-S Model, and the 5 P's Model of Pryor, White and Toombs.
About the authors
Jooli Atkins FBCS CITP is Chair of The BCS Learning and Development Specialist Group - the only professional body solely dedicated to supporting L&D professionals working in IT.
Susanna Way MBCS CITP is also a member of the BCS Learning and Development Specialist Group and has a special interest in extending our online presence and engaging more closely with our members.