VeriSM certification portfolio

VeriSM is the service management model for the digital age. With its focus firmly on value and outcomes, our VeriSM certification helps you understand how to apply emerging technologies and progressive management practices to support your customers and reach business goals.

SFIAplus level 3

At foundation level you can carry out a broad range of tasks, use your initiative and schedule your own and other people’s work.

SFIAplus level 4

At professional level you have a good level of operational business skills and can work on a broad range of complex activities.

Service integration and management (SIAM) certification portfolio

SFIAplus level 3

At foundation level you can carry out a broad range of tasks, use your initiative and schedule your own and other people’s work.

SFIAplus level 4

At professional level you have a good level of operational business skills and can work on a broad range of complex activities.

Benefits of service management certification

Service management continues to evolve in the digital age. For businesses today, an effective approach combines a spectrum of technologies, frameworks and practices, from agile and DevOps to ITIL® and COBIT®, to name just a few. Staying at the forefront of the field is a challenge which is why service management certification is so important.

IT service management training keeps you up to date with the latest developments, giving you the skills to hone your business practices to deliver better services and greater value in your organisation.

Whether you’re just starting out in service management, taking the next step up in your career or simply looking for more effective ways of working, our flexible, forward-thinking suite of service management certification offers vital learning - and will position you in the industry as a credible ITSM professional.