Successful business transformation through new IT systems

Thursday 26 January 2012

6.30pm start, refreshments will be served from 6.00pm.

SW101, School of Computing, Cornwallis South, University of Kent, Canterbury CT2 7NF


Jim Norton's presentation will address the continuing challenge of achieving successful and sustainable business transformation facilitated by new IT systems. It is based very firmly on the view that, in both private and public sectors, "there is no such thing as an IT project - only business change projects enabled by new IT systems". It will analyse both successful and unsuccessful projects and will highlight a series of key ground rules for successful business change.

The presentation contains recommendations both for the business elements of the change programme and for the IT elements. In particular it calls for holistic budgeting of the change programme, sharing research caried out by the Institure of Directors on private sector best practice, which indicates that typically 80% of the budget needs go on the 'people and process' elements of the change and only 20% on the associated IT systems.
View the slides from the event (PDF)


Jim Norton, President BCS, The Chartered Institute for IT