Important announcement:

BCS Entry Level Award in Computer and Online Basics (ITQ) (Entry 3) Review Notification

As the Chartered Institute for IT, it is our responsibility to ensure our qualifications are continually reviewed and updated. Following a review of our portfolio, we have decided to withdraw the BCS Entry Level Award in Computer and Online Basics (ITQ) (Entry 3) qualification in September 2023. 

The last date to purchase registrations will be 1st May 2023.
The last date to register learners will be 31st May 2023.
All certificates will be issued by 31st August 2023.

If you would like to discuss alternative options available, please contact us

Delivered using a high quality paper workbook so it's accessible for complete novices

No exam required - candidates verify their understanding by completing tasks thoughout the course

Learners progress at their own pace following the step-by-step instructions - easy to learn and deliver

Help your customers take their place in our digital society and benefit fully from online services

Who is it for?

This unique qualification is designed for people with little or no experience in using a computer or the internet.


  • Understanding basic computer parts, terminology and how to use a computer, keyboard and mouse
  • Introduction to the desktop
  • Introduction to documents
  • How to use the internet
  • How to use email

I want to deliver Computer and Online Basics

Get in touch on +44 (0)1793 417445 or request a callback to find out how our accessible course could strengthen your digital literacy agenda.

Find out more about Computer and Online Basics.

Download brochure

"Many unemployed adults are finding that they would have benefitted from IT training at school, as the importance of using IT to search and apply for employment electronically becomes apparent to them."

BCS approved centre