For IT leaders, their top business priorities for the year is put as a direct question, but for IT professionals this was phrased as what they think the priorities should be. Here we present two snapshots of the data. The first is a view of the top business priority, the second a combined rank of priorities rated in the top three.
Rank of number one priorities:
|Business transformation||26||Business transformation||19|
|Operational efficiencies||15||Remote and hybrid working||11|
|Business continuity planning||12||Business continuity planning||10|
|Replacing legacy systems||9||Replacing legacy systems||10|
|CRM||7||Ret/reward high performers||10|
|Remote and hybrid working||7||Staff engagement and wellbeing||10|
|Regulatory compliance||6||Operational efficiencies||7|
|Ret/reward high performers||5||CRM||5|
|Staff engagement and wellbeing||5||Implementing sustainability policies||5|
|Implementing sustainability policies||2||Recruitment||4|
Combined ranking of business priorities that appeared in the top three:
|Business transformation||50||Business transformation||37|
|Operational efficiencies||50||Staff engagement and wellbeing||36|
|Remote and hybrid working||32||Operational efficiencies||34|
|Replacing legacy systems||31||Remote and hybrid working||33|
|Business continuity planning||30||Replacing legacy systems||31|
|Staff engagement and wellbeing||24||Ret/reward high performers||31|
|CRM||22||Business continuity planning||23|
|Ret/reward high performers||13||Implementing sustainability policies||16|
|Implementing sustainability policies||8||Recruitment||12|
Business transformation has consistently been a top priority in this survey - nearly always followed by operational efficiencies. Where differences first appear they are explainable - operational efficiency should clearly feature much more highly for IT leaders than IT professionals, and so it does.
Perhaps in other areas we should see more parity - IT professionals had staff engagement and wellbeing as their second most important priority, but this is lower for managers. Retention and reward of high performing staff was a much higher priority for IT professionals than for IT leaders.
A small noteworthy difference: professionals rate the importance of implementing sustainability policies more highly than leaders whichever way we cut the data.