Applying augmented reality and wearable technologies - Dwr Cymru Welsh Water

Tuesday 13 November 2018, 6.00pm - 8.30pm

Dwr Cymru Welsh Water, Ty Awen, Spooner Close, Coedkernew, NP10 8FZ

Free of charge

Glen Peek and Ben Cale (Dwr Cymru Welsh Water)


Owners of complex assets need to provide comprehensive information on how to operate and maintain their assets, traditionally in the form of an ‘operations and maintenance’ manual which runs to thousands of printed pages. The Interactive Works Operating Manual (IWOM) delivers complex information in a robust device, utilising sensing technology, augmented and virtual reality to tell users their location on the asset, allows for items of equipment to be interrogated via readable code or tag and provides information which can include running state and maintenance requirements. The IWOM helps users make informed, accurate decisions which help reduce errors and risk and improve customer service. Double award winner of Institute of Water innovation awards for the IDEAS Category (2017) and for collaborative working (2018).

This 21st century technology has been trailed at a number of Welsh Water's treatment works and shows their intent to keep up with modern day technology, continuously improve and become more efficient.

Please submit questions to the Branch Chair at the start of the evening.

About the speakers:

Glen Peek (speaker)

Glen is a Civil Engineer and Innovator with many years’ experience in the water industry. Glen leads a team of technical authors who create and maintain critical engineering operating manuals for DCWW’s Assets. Glen also works to improve fundamental process and the accuracy/availability of the data within these processes.

Glen has successfully managed and implemented innovation projects into the business. Most recently, with the use of interactive principles, including Augmented Reality, Virtual Reality, NFC and QR code tagging on handheld or wearable devices.

Glen also has a strong understanding of Management Systems Standards, document management systems and data governance and has been responsible for leading on the asset data migration to improve DCWWs Document Management System (DMS) and the introduction of BIM principles into the business.

Ben Cale (Technical Demos)

Ben holds a BSc. In Industrial Design and has been with Welsh Water for the past 10 years. 8 of those years was within the GIS Bureau where he would delegate and carry out all work relating to updating the GIS System for the Waste side of the business. Alongside his GIS role he taught himself coding from within the MS Office suite by using complex formula writing, VBA and macro building, he has used his knowledge to assist departments in their efficiencies and is one of the ‘go-to’ people for assistance with Excel or anything technical.

Ben currently has the job of Data Migration Analyst within Welsh Water and will be responsible for migrating their vast internal document management system into the cloud. Over the past 2 years Ben has utilised his understanding of technological advances to be a part of the IWOM project as a technical advisor, giving demos and talks about the project and the technology used.