Quality Management

How to integrate critical IT system qualities, like security, usability, and adaptability. into projects directly and measurably, and improve Agile Project management of Quality and Cost.

Friday 12 December 2014

Registration 8.45 for 9.00 start. Finishing around 5.00 pm.

BCS, 1st Floor, The Davidson Building, 5 Southampton Street, London, WC2E 7HA | Maps
(Approximately 10 minutes walk from Waterloo Station and Charring Cross Station)

BCS Members: Free of charge
Non-Members: £40.00 (including vat @ 20% )

If you book, and are unable to attend, please cancel your booking via the BCS site and also contact Soheir Ghalla soheirg@hotmail.com, who is our committee member looking after Tom’s courses. There is normally a waiting list for Tom’s courses

Intended Audience:
IT managers, IT project planners, IT Architects, Scrum Product Owners, who need to deliver critical stakeholder value, and qualities, measurably, early, and continuously (‘Real Agile’)

Please bring, if possible, a laptop ot tablet etc so you can access fully the presentation

This is a 1-day overview lecture course. It does not pretend to train participants to practice competently. It will give an overview of very many related subjects. It will give access to a ‘library’ of related documentation. It might even inspire you to attend our many other BCS more-detailed training courses! Or, to teach yourself by doing and reading.


1. Setting Quantified Qualitative Critical Top-Level Value Objectives

2. Identifying and estimating suitable Strategies for meeting your Objectives

3. Levels of Concern: objectives above you, below you, and yours: How do they relate, numerically?

4. Value Delivery: how to we project manage the delivery of real value to real organizations, in early continuous value streams?

5. How do we decompose big strategies into smaller chunks of value delivery: 20 practical principles

6. Dynamic prioritization based on value for money, current state of value/cost, and risk!

7. Risk management: risk is pervasive in every practical detail of planning

8. Delegation of authority, while keeping result responsibility.

9. Communication: practical tools for much better project plan communication

10. Quality Management: direct quantified management for all types of qualities simultaneously.

11. Vision Engineering: Quantifying top management visions of qualitative ideas

What you could learn:

  • well tested methods used by world leading corporations like Intel, Boeing, Credit Suisse, Citigroup, JP Morgan, HP.
  • directly from the originator of the methods, with practical experience for decades: what works and what does not
  • how well the methods work, in practice, using measurements from industry
  • how to quantify management fuzzy concerns, and manage them through to practical delivery
  • a unique planning language (Planguage) for planning any project.
  • a ‘Management Engineering’ method, with good logic and quantification. Not management BS.

These methods help managers really ‘balance the scorecard’: they ALSO take care of the non-financial side of the business, especially product and service quality (which generates the money!)

This ‘Competitive Planning’ is consistent with the ‘Competitive Engineering’ book teachings. It also fits well in technical, manufacturing, and engineering businesses.

This will be based on Tom Gilb’s new 2014 book, in manuscript, ‘Competitive Planning’:of which a free digital copy will be provided.

Why you could justify attending:

  • This course could change your professional life: you can never think the same conventional old-fashioned thoughts again.
  • This course could enable you to immediately do remarkably much better on your current projects
  • This course should give you the inspiration, and free additional documentation, to continue your studies in this area, and to share with your company and colleagues freely.

About Speakers: Tom Gilb and Kai Gilb

Tom Gilb and Kai Gilb have, together with many professional friends and clients, personally developed the Agile methods they teach. The methods have been developed over five decades of practice all over the world in both small companies and projects, as well as in the largest companies and projects. Their website www.Gilb.com/downloads offers free papers, slides, and cases about Agile and other subjects.

There are many organisations, and individuals, who use some or all of their methods. IBM and HP were two early corporate-wide adopters (1980, 1988). Recently (2012) over 15,000 engineers at Intel have voluntarily adopted the Planguage requirements specification methods; in addition to practicing to a lesser extent Evo, Spec QC and other Gilb methods.  Many other multinationals are in various phases of adopting and practicing the Gilb methods. Many smaller companies also use the methods. They have advised top management at UK Companies on Business Agile in 2013 and earlier.

Tom Gilb

Tom is the author of nine published books, and hundreds of papers on Agile and related subjects. His latest book ‘Competitive Engineering’ (CE) is a detailed handbook on the standards for the 'Evo' (Evolutionary) Agile Method, and also for Agile Spec QC. The CE book also, uniquely in the Agile community, defines an Agile Planning Language, called 'Planguage' for Quality Value Delivery Management.

His 1988 book, Principles of Software Engineering Management (now in 20th Printing) is the publicly acknowledged source of inspiration from leaders in the Agile community (Beck, Highsmith, and many more), regarding iterative and incremental development methods. Research (Larman, Southampton University) has determined that Tom was the earliest published source campaigning for Agile methods (Evo) for IT and Software. His first 20-sprint agile (Evo) incremental value delivery project was done in 1960, in Oslo.

Tom has guest lectured at universities all over UK, Europe, China, India, USA, Korea – and has been a keynote speaker at dozens of technical conferences internationally. He did his first TEDx talk in Trondheim in 2013.

Tom is an Honorary Fellow of the BCS.

Kai Gilb

Kai Gilb has partnered with Tom in developing these ideas, holding courses and practicing them with clients since 1992. He coaches managers and product owners, writes papers, develops the courses, and is writing his own book, ‘Evo - Evolutionary Project Management & Product Development.’

Tom & Kai work well as a team, they approach the art of teaching their common methods somewhat differently. Consequently the students benefit from two different styles.