Quality Communication (QC): Practical 'Planguage' tools

Practical 'Planguage' tools to communicate complex computer & corporate concepts completely & clearly

Wednesday 31 May 2017 (1-day course)

Registration 8.45am for 9.00am start. Finishing around 5.00pm

BCS, 1st Floor, The Davidson Building, 5 Southampton Street, London, WC2E 7HA | Maps
(Approximately 10 minutes walk from Waterloo Station and Charing Cross Station)

BCS Members: Free of charge
Non-Members: £40.00 (including VAT @ 20%)

If you book, and are unable to attend, please cancel your booking via the BCS site and also contact "Soheir Ghallab" <soheirg@hotmail.com>, who is our committee member looking after Tom’s courses. There is normally a waiting list for Tom’s courses.

A 1 Day course for anyone interested in practical tools for communication about the qualities of any system, both IT and organisational.

Please bring, if possible, a laptop or tablet etc so you can access fully the presentation and other documentation. As well as Tools for smart advanced quality and cost decision-making and communication or presentation.


We all know we have serious problems communicating about complex systems. But, too few people have been trained in serious solutions. The main problem is describing the many different critical qualities of systems. We believe that there is only one viable way:quantitatively.

Quality quantification is just for starters. We need to also go deeper into additional specifications that help us deal with risk management, prioritization, dynamic change, and complex relationships.

This course is suitable for both managers and senior technical people. It will deal with the basics of clear communication about requirements/objectives, and strategies/architecture/design.

The tools are a subset from a Planning Language (‘Planguage’) which is a comprehensive solution to modern technical communication. They are free, tailorable, and proven.


0. Measuring Technical Communication Spec QC: Quantifying ‘Garbage In and Out’
1. Introduction to ‘Planguage’: a management and project planning language 10X clearer than normal.
2. Templates for describing Requirements and Designs
3. Rules: recommended/best practices standards for Quality Specification
4. Principles for Quality Communication
5. The quantification ‘Scale’ for qualities: methods for defining it.
6. Impact Estimation: Quantifying the Qualities of any ‘means’


  • Competitive Engineering. The Handbook.
  • Evo Method Textbook
  • The value Planning book ms.
  • Papers and slides in a dropbox.(most from Gilb.com)

Teaching Approach: Mixture of 50% lectures and 50% workshop exercises using the ‘Needs and Means’ Tool for parallel team real time communication and planning.


1. The participant should get a basic introduction to quality communication using Planguage.

2. You will not become an expert in a day, but you will get extensive documentation to follow up and teach yourself more. Other Free Gilb BCS Courses will give more detail, and can be used as follow up. These include:

  • Architecture Engineering
  • Lean Quality Assurance
  • Advanced Project Management
  • Advanced Requirements Specification.
  • Current list of courses

3. You should gain a substantially better practical understanding of how to deal with both oral and written specification, and discussion,  of quality requirements and designs.

4. A BCS record for participation with be given.

About the Teacher: Tom Gilb

Tom GilbTom Gilb and Kai Gilb have, together with many professional friends and clients, personally developed the IT methods they teach. The methods have been developed over five decades of practice all over the world in both small companies and projects, as well as in the largest companies and projects. Their website www.Gilb.com/ offers blogs, videos, books, papers, slides, and cases about IT and other subjects.

There are many organisations, and individuals, who use some or all of their methods. IBM and HP were two early corporate-wide adopters (1980, 1988). Recently (2001- 2016) over 20,000 engineers at Intel have voluntarily adopted the Planguage requirements, specification methods; in addition to practicing to a lesser extent Evo, Spec QC and other Gilb methods. Reported Intel results are 200-300% productivity improvement (Terzakis)

Many other multinationals are in various phases of adopting and practicing the Gilb methods. Many smaller companies also use the methods. They have advised top management at UK Companies on Business Agile.

Tom is the author of ten published books, and hundreds of papers on IT and related subjects. His 2005 book ‘Competitive Engineering’ (CE) is a detailed handbook The CE book defines an Agile Planning Language, called 'Planguage' for Quality Value Delivery Management.

His new (digital only) book ‘Value Planning’ 2016 is available digitally (leanpub.com/ValuePlanning, and gilb.com (discount for participants).

Tom has guest lectured at universities all over UK, Europe, China, India, USA, Korea - and has been a keynote speaker at dozens of technical conferences internationally.

He did a TEDx talk in Trondheim in 2013.

Tom is an Honorary Fellow of the BCS.