Practical Data Governance – Preparing now for the future

Wednesday 8 June 2016

Time: 9.00am - 6.00pm

BCS, 1st Floor, The Davidson Building, 5 Southampton Street, London, WC2E 7HA | Maps



Running order

Assumes 20 minutes per speaker plus 5 minutes for questions and over-run




Welcome (Chris & Julian)

  • Nicola Askham - ‘Key concepts in Data Governance’
  • Ian Chapman - ‘MiFID II - Data Governance - Closing the chasm’
  • Michael Bironneau - ‘Data Governance and the Internet of Things’




  • John Stuart-Clarke - ‘Beginning the Data Governance journey’
  • Tim King - ISO 8000 update
  • Peter Thomas - ‘Data Management, Analytics and People - An Eternal Golden Braid’




  • Nigel Turner - ‘Data Governance is not boring’
  • Julian Schwarzenbach - ‘ISO 8000:150 as a framework for data governance’
  • Nick Keen - ‘Data Governance in the Environment Agency: Helping enable Open data’




  • Jacqueline Harrison - ‘The key success factor for an effective Data Governance Programme’
  • Garry Manser
  • Panel debate


Formal close and start of networking

Nicola Askham - ‘Key concepts in Data Governance’

Nicola Askham, The Data Governance Coach, will provide an overview of Data Governance, clarifying what Data Governance is and explaining the constituent parts of a Data Governance Framework. By the end of this session attendees will be well placed to get the most out of the following presentations.

Ian Chapman - MiFID II - Data Governance - Closing the chasm

What is MiFID II and why does it matter for data governance.

What is the data governance chasm and what is the approach to closing it.

Practical steps on the journey to governance with MiFID II.

Michael Bironneau (Open Energi) - Data Governance and the Internet of Things

Open Energi's Smart Grid solutions help balance the electricity grid in real time. We collect second-by-second power consumption data from thousands of assets in the field, deeply integrating with legacy industrial controllers and building management systems. We use this data to provide our service and also to prove that we have delivered it after the fact. This data is considered sensitive by the companies who own the assets as well as the National Grid, so its flow must be tightly controlled both from the point of view of security as well as validity. I will explain how we designed an ingestion platform to meet these requirements and how we are now bringing this platform into the age of cloud computing.

John Stuart-Clarke (AVIVA UK&I GI) - ‘Beginning the Data Governance journey’

This presentation will provide a personal reflection on the beginning of Aviva UK GI’s data governance journey, touching on the highs, lows, lessons learned and a flavour of what comes next. Specifically, John will discuss:

  • Creating a vision
  • Building a team
  • Applying agile principles and other things learned from past lives
  • Setting realistic expectations
  • The value of humility

Tim King (Babcock and ISO 8000 Convener) - ISO 8000 update

The international standard for data quality, ISO 8000, recognises that data cleansing is only the means by which to remove errors in existing data sets.

The standard establishes, instead, a broader framework of mechanisms by which to achieve systematic and systemic data quality through effective data governance and assurance. Organisations such as Network Rail and the Ministry of Defence have used these mechanisms in proactive approaches to improving the data used in decision making.

Peter Thomas - Data Management, Analytics and People - An Eternal Golden Braid

The role of Data Management is often shown within a pyramid with analytical techniques, be these Statistical Modelling, Data Visualisation, Big Data or Business Intelligence at the top, supported by a much larger foundational areas of Data Strategy, Data Processes and Information Architecture. This view has many merits, but also two flaws. First it omits an important factor in adding value: people and cultural change. Second these three areas can be thought of as mutually reinforcing rather than as foundational and apex activities. I believe that that the leverage of data to yield information, provide insights and drive action is best achieved via interplay between these three equally important areas.

What attendees will learn: 

  • The value of making Data Management more people-centric
  • Three mutually reinforcing areas are stronger than a pyramid structure
  • What bringing these three areas together means in practice

Nigel Turner - Data Governance is not boring

 This light hearted 10 minute post lunch session is based on a ‘Lightning Talk’ recently delivered at the Data Governance Europe Summit 2016 in London. It contends that Data Governance is not a boring, dull, uninspiring topic (as some claim) by demonstrating that Data Governance is at the heart of all other data management disciplines.

Without Data Governance, no organisation can achieve full control of its data. It also suggests how Data Governance can best be promoted as a ‘must have’ discipline in any organisation trying to get a grip on data and its exploitation.  

Julian Schwarzenbach (DPA and DMSG Chair) - ISO 8000:150 as a framework for data governance

ISO 8000 Part 150 defines a useful framework for data quality management. This session will explain more about the standard and then list a number of additional activities that can be used to help build a framework for your data governance activities.

Nick Keen (Environment Agency) - Data Governance in the Environment Agency: Helping enable Open data

Nick will explain how the Environment Agency implements data governance in a public sector organisation and how they measure it across a variety of very different functions - helping to underpin security of data‎ and their drive to become an open data organisation. The presentation will also outline some successes and how they were ac achieved as well as the problems they face

Jacqueline Harrison (National Grid) - The key success factor for an effective Data Governance Programme

Change programmes are dependent on a number of factors for delivering successful and enduring change in an organisation. We often refer to these as the ‘golden rules’ for change. Data Governance programmes are no different. But what is the single significant factor we need in place to successfully embark on the data governance journey? We clearly need an established scope, a high performing team and selection of the right partners. The business needs to be ready for change and we need some clearly defined success criteria. There is one other key success factor which our experience shows to be paramount and that is active executive sponsorship with ‘data governance’ agreed to be a strategic priority. 

Garry Manser (VISA Europe) - Title tba

Having worked with data for a number of years Garry has seen various attempts at implementing data governance in a myriad of organisations. This presentation will take you through his experiences, the good times, the bad times and the surreal ones. Garry will share the errors he has seen made and also the errors he made himself but more importantly what he has learned from them and how he fixed the issues. Rather than be process and framework based this presentation will cover the sometimes forgotten factor of data governance, the people in our organisations and how we can use them, characters and all, to support the implementation and business as usual activities of Governance. Examples will include identifying data owners and stewards, through governance forums and revising processes.

Specifically it will cover:

  • Identifying mistakes that can be made when implementing data governance
  • How a bad experience can be made good
  • Why people are the most important asset.....
  • .... and how to use them correctly


Nicola Askham

Nicola is the leading data governance training provider in the UK. She holds a unique level of experience in the Data Governance field, and has experience in training and coaching major organisations to help them implement full data governance frameworks.

Nicola has developed a powerful methodology for implementing data governance based on over 13 years of experience and research into best practices. Her methodology breaks down the data governance initiative into logical steps, which ensures that businesses design and implement a data governance framework that is right for them.

Nicola initially worked for a leading UK Bank, and moved into consultancy in 2009. Nicola has worked with clients in a number of different industries including Defence, Utilities, Retail and Financial Services.

Nicola is a Director and Committee Member of DAMA UK, she sits on the Expert Panel of, and regularly writes and presents internationally on data governance best practice.

Ian Chapman

Details to follow

Michael Bironneau (Open Energi)

Michael is a Data Scientist at Open Energi, where he started working in 2014. He holds a Maths PhD from Loughborough University and is interested in distributed computing and the IoT.

John Stuart-Clarke (AVIVA UK&I GI)

Two years ago, Aviva’s UK General Insurance business began work on achieving a major improvement in its data governance capability. One year ago John Stuart-Clarke was appointed as Aviva’s Senior Data Governance Manager. He, like most of his colleagues in the Data Governance Office, is neither an expert nor a veteran in the field of data governance and this has greatly influenced the approach the team take to their work.

Tim King (Babcock and ISO 8000 Convener)

Dr. King is the convener of the ISO working group developing ISO 8000, the international standard for data quality. He has an international reputation in the implementation of ISO 8000 and related standards to improve decision making, especially where multiple organizations are collaborating towards a common goal.

Since joining LSC Group in 1998, he has worked largely on projects to improve the ways in which with information and knowledge underpin the engineering and management processes associated with the ownership and operation of complex, high value assets such as aircraft, ships and energy plants. These projects have been with clients such as the UK Government, NATO, Rolls Royce, Shell and the UK National Nuclear Laboratory.

Dr. King is a Chartered Engineer, Chartered IT Professional, Fellow of the Institute of Mechanical Engineers and Fellow of the BCS, The Chartered Institute for IT.

Peter Thomas

Peter James Thomas has spent the last 16 years helping organisations to make sense of the data => information => insight => action journey, winning two industry awards for his work in this space. His experience spans areas such as situational analysis / strategy development, data management / governance, business intelligence / data warehousing / analytics, change and cultural transformation and the creation / turn-around of teams focused on controlling data and leveraging it.

Nigel Turner

 Nigel Turner is Principal Information Management Consultant EMEA at Global Data Strategy. He specialises in information strategy, data governance, data quality & master data management. During his consultancy career he has worked with over 150 clients, including British Gas, AIMIA/Nectar, HSBC, EDF Energy, Telefonica O2, the Chartered Institute for Personnel and Development (CIPD) and Intel US.

With more than 20 years experience in the Information Management industry, Nigel started his career working to improve data quality, data governance & CRM within British Telecommunications (BT), and has since used this experience to help many other organisations do the same. Whilst at BT he also ran a successful Information Management and CRM practice of 200+ people providing consultancy and solutions to many of BT’s corporate customers.  

Nigel is currently Vice Chair of DAMA UK and an elected member of the management committee. In 2015 he was given DAMA International’s Community Award for jointly setting up a mentoring scheme for data management professionals in the UK.  

Julian Schwarzenbach (DPA and DMSG Chair)

Julian is a data evangelist who has been involved in information management activities for over 25 years both as an end user and a consultant. Much of his experience has been gained in infrastructure and utilities organisations. Julian is a Director of DPA, an independent consultancy specialising in helping organisations get more benefits from their data and systems and is also Chair of the BCS Data Management Specialist Group.

Julian is one of the country’s leading asset information management practitioners and led the project to develop the Asset Information Subject Specific Guidance document for the Institute of Asset Management. Julian was a member of the Steering Committees for PAS 1192-3, BS 1192-4 and PAS 1192-5 and is a member of the BSI AMT/4 committee for industrial automation standards.

Nick Keen (Environment Agency)

Nick Keen is the National Lead for Data Governance in the Environment Agency. He started in the Environment Agency nearly 17 years ago as a fisheries assistant in Cornwall before becoming an Environment Officer involved in pollution response, enforcement and regulation during where he developed an interest in enforcement. In 2007 he joined the South West Environmental Crime Team which involved tackling the more serious waste-related crimes. He joined the Data Integrity team in 2011 and has worked on data governance ever since. He leads on assessing the Agency’s data management maturity and works with others to help drive improvements. He is passionate about improving how people see, manage and use data for the benefit of the environment and over the last year has been focusing on Open data using the governance structures the Environment Agency has in place.

Jacqueline Harrison (National Grid)

Jacqueline Harrison worked across a number of industry sectors including telecoms, finance, pensions, fuel chargecards before joining National Grid in 2008. Throughout these sectors, the same basic challenge exists to establish sufficient quality controlled data to achieve a target business outcome. Jacqueline has a track record in delivering associated projects and business change. These have included:

  • operationally managing delivery of a data warehouse function requiring the integration of quality data to deliver a robust business intelligence capability
  • project managing delivery of a fraud detection system involving complex algorithms processing detailed transactional information to identify credit card fraud
  • and more recently, making the case for change to achieve a robust data governance culture essential to evidencing the management of assets in a regulatory environment

Garry Manser (VISA Europe)

Garry Manser has worked in financial services for too many years to mention in a number of different roles. He has been involved with data since 1998 and was introduced to the worlds of governance and quality in 2005. During his career he has worked both in industry and consultancy, across both banking and insurance, with a brief spell in a mine in Seville! Achievements include introducing supporting a number of successful governance frameworks across organisations both at a local level and on a global scale as well as a number of quality initiatives, from the initial monitoring, through root cause analysis and onto remediation, with one role involving introducing circa 200 front end controls to improve data quality at capture. He is currently leading a data governance strategy across a major financial organisation, in support of various regulatory requirements and a driven business wide desire to succeed

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