Benefits Management - Delivering on the Promise of IT-enabled Change

Wednesday 23 May 2012

6.00pm - 8.30pm.

BCS, 1st Floor, The Davidson Building, 5 Southampton Street, London, WC2E 7HA | Maps

Free and open to all

John Thorp and Joe Peppard

Recently an evening on the subject of benefits management was held at the British Computer Society (BCS) offices in London.

The evening was organised by Sarah Harries (BT Expert in Benefits Management) and Steve Worrall (Benefits Lead, BT Health) under the auspices
of the BCS Business Change Specialist Group. Entitled "Delivering on the Promise of IT-enabled Change", the evening featured as its speakers two luminaries from the world of benefits management, John Thorp, the author of "The Information Paradox" and one of the founding fathers of the benefits management approach, and Joe Peppard, Professor of Information Systems and Director of the IT Leadership Programme at Cranfield School of Management, who has also long been associated with benefits thought leadership.

The event was fully booked within days of publication, with a final waiting list twice the number of available places due to the draw of these two well-known speakers. Both speakers presented powerful and thought-provoking presentations, explaining how value is created through technology-enabled change, and how it can sometimes be destroyed when change management is not managed well.

John's presentation focussed on major causes of change programme failure, and the anatomy of how change happens in people and organisations. Joe's current research is on 'Big Data'. His presentation talked about business intelligence, analytics and how meaning is constructed from data. Both talked about a 'perfect storm' in business, created by seismic shifts in the way we work, think and behave, influenced by the financial crisis, global inter-connectedness, the Cloud, the challenge of Big Data, social media and other emerging technologies.

Despite the hot weather, turn-out was almost 100%, and the presentations were followed by an engaging debate and some lively networking. A recording of John's presentation is available at the following link.