AGM and talk on Shared Services Projects

Tuesday 11 October 2011

6.00pm - 8.30pm (refreshments available 30 minutes before)

BCS London, Davidson Building, 5 Southampton Street, London, WC2E 7HA | Maps

Simon Berlin

Shared ICT Serivces: Lewisham shows the way

The London Borough of Lewisham has established a track record in forward thinking local service delivery by partnership working. It has led on national programmes joining multi agency services supported by technology and introducing innovative practices whilst at the same time managing risks to service delivery. Simon Berlin, Head of Information Management and Technology at Lewisham will go through the whole lifecycle of a high profile Shared Services project, its antecedents, inception, business case through to implementation, change management and benefits realisation.

Lessons learnt from this complex shared services project are valuable for the private and the public sector alike. Thought leadership and change management are the key ingredients for success as is robust programme and project management.

About the Speaker:

Simon Berlin has worked in the local government sector for 35 years. Early experience in front line service areas, full-time Trade Unionism, and then service middle management, gave way to the shift to ICT over 20 years ago, with the realisation that real change and improvement in the public sector depended not just on people, process and organisational culture, but on harnessing the power of technology. It was the reverse road to that taken by many in the world of ICT, but one well trodden by the Social Science graduates of the 70s

During the 1990s, Simon worked as ICT Strategy Lead Officer in a London Local Authority, and developed a very early interest in the potential of internet technologies. He also became involved, as the Local Government representative, with the early Cabinet Office committees that presaged the emergence of the e-Government agenda at the close of the 90s. In 2000 he was appointed as 'Head of e-Government' for the London Borough of Lewisham, a Council that had established a reputation as a technology innovator. Through the intervening years Simon has been involved in many national projects and initiatives, and has represented Local Government on the UK Chief Technology Officer Council since it's inception. Simon's job title dutifully changed to reflect changing priorities, if not fashion, moving to 'Head of Technology and Transformation', then recently to 'Head of Information Management & Technology' ...actually, CIO for Lewisham, by another name.

Event report

A review and presentation slide pack may be posted on our PROMS-G Members' Secure Website.