Using Kanban to Get Knowledge and Continuously Improve

Tuesday 11 January 2011

6.00pm - 8.30pm (refreshments available 30 minutes before)

BCS London, Davidson Building, 5 Southampton Street, London, WC2E 7HA | Maps

Benjamin Mitchell

'Get knowledge' was Deming's admonition to managers. Kanban boards in Software Development help visualise and generate large amounts of data. This data can be used to study and understand the Software Development process and opportunities for continuous improvement. This talk will draw on examples from Benjamin's experience running a web-based derivatives trading system for BNP Paribas which has delivered nearly 50 fortnightly production releases in two years. Tools such as a Kanban board, cumulative flow diagrams and statistical control charts were essential in highlighting problems with the process and for checking that changes implemented actually lead to improvements. A key part of this talk will be explaining the concepts of Common Cause and Special Cause variation and how they should be handled in general. These ideas can be useful in Software Development if they are applied to appropriate processes. As Scholtes has said 'Without data, opinion prevails. Where opinion prevails, whoever has power is king'. Benjamin will talk about how the data generated from a Kanban system in Software Development has challenged management thinking about the nature of the work.

About the Speaker:

Benjamin Mitchell is an independent consultant focused on applying Systems Thinking to IT groups. He has 15 years experience within IT in a range of roles. These include four years with BNP Paribas in their Enterprise Architecture Team, as well as experience as a Programme Manager responsible for delivering a Front Office web-based derivatives trading system. He has a background in Psychology and is passionate about Organisational Learning. He once designed his own six-foot unicycle. He combines these interests on Twitter

Event report

A review and presentation slide pack may be posted on our PROMS-G Members' Secure Website.